Front Office Associate Mussoorie (India)

Front Office Associate Mussoorie (India)

17 Oct
|
The Novello globe hotels & resorts
|
India

17 Oct

The Novello globe hotels & resorts

India

Greeting and Welcoming Visitors – Welcome guests, customers, and visitors professionally and direct them to the appropriate department or person.
Handling Phone Calls – Answer incoming calls, transfer them to the relevant departments, and take accurate messages when required.
Visitor Management – Maintain visitor records, issue visitor passes if necessary, and ensure a smooth check-in process.
Appointment Scheduling – Schedule meetings, manage appointments, and coordinate meeting room bookings.
Customer Service – Respond to inquiries, resolve basic customer concerns, and provide accurate information about services and facilities.
Email and Correspondence – Handle emails, receive and distribute letters, courier packages, and other office communications.
Record Keeping – Maintain registers, documents, attendance records, and other administrative files.




Administrative Support – Assist management and other departments with data entry, photocopying, printing, filing, and document preparation.
Office Coordination – Coordinate with housekeeping, security, maintenance, and other departments to ensure smooth daily operations.
Maintaining Reception Area – Keep the reception desk and waiting area clean, organized, and qualified.
Handling Complaints – Listen to visitor concerns politely and forward complaints to the appropriate department for resolution.
Confidentiality and Professionalism – Protect confidential information and maintain a professional attitude, appearance, and communication style.

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:
Adaptable schedule
Food provided

Work Location: In person

📌 Front Office Associate Mussoorie (India)
🏢 The Novello globe hotels & resorts
📍 India

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