Job Description:
Counsel the patients/attendants and check whether a patient is Current or Review
Provides information about doctor's availability, Consultation time, appointments required etc.
Attends to phone calls and provides necessary information/appointments if required
Coordinates with the Consultant Doctors to know the visiting time etc
In case of review, renew the patient Registration. No., name of the patient and contact number.
If a patient is a new patient then make a patient to fill Registration form and ensure that all the columns of registration form is filled.
Make sure that Telephone Numbers and referral Doctors name, address and telephone numbers are to be filled in by them.
Enter the complete data is entered into the system including pin code number, telephone numbers, Company/Corporate.
If the "Referral" column is not filled by the patient check with the latter regarding the referrer and check whether referral letter is given.
Coordinate with OP and Admissions department and ensure the smooth process
Plan and indent the necessary stationery once in a week.
Maintain good interpersonal skills with the patients and with colleagues and other staff members.
Maintains discipline and punctuality
Report all the incidents.
Attend training and development programs.