A customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
helping customers choose the right product for their requirements and budget
handling customer concerns and complaints in a timely manner
informing customers of upcoming promotions or deals




establishing a positive rapport with all clients and customers in person or via phone
forming reports based on customer satisfaction statistics and helping their team to develop current skills
fixing appointments based on the availability of customers and clients
interacting with customers to ensure they have a desirable and shareable experience

For more information contact - Latha +91-XXXXXXXXXX )

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Health insurance
Paid sick time

Education:
Bachelor's (Preferred)

Experience:
Technical support: 2 years (Preferred)
tele sales: 2 years (Preferred)
total work: 2 years (Preferred)

Language:
Kannada (Preferred)
English (Preferred)

Work Location: In person

📌 Customer Care Executive Rajajinagar
🏢 MARUTI FLEX TRADERS
📍 Rajajinagar