Job Title: Accounts Receivable Executive - US Healthcare

Location: Andheri East, Mumbai(Work from Office)Shift: US Central Standard Time (CST)Employment Type: Full-Time

About the Role

As an AR Executive, you will be responsible for managing accounts receivable by following up with insurance companies to resolve unpaid or denied claims. You will ensure timely collections and help reduce outstanding AR in alignment with revenue cycle goals.

Role Requirements:

• Shift Timings (US Shift): 6:30 PM to 3:30 AM / 7:30 PM to 4:30 AM

• Working Days: Monday to Friday (occasional Saturdays)

• Employment Type: Full time, Permanent, WFO

Key Responsibilities:

· Make outbound calls to insurance payers to check claim status and follow up on unpaid or underpaid claims.

· Investigate claim denials, underpayments, or rejections and take corrective actions including reprocessing or appeals.

· Interpret Explanation of Perks (EOBs) and denial codes.

· Accurately document call notes, actions taken, and claim status in the billing system.

· Collaborate with team members or client billing departments to resolve complex issues.





· Achieve daily/weekly productivity and quality benchmarks (calls, resolutions, etc.).

Required Skills:

· Positive spoken English and communication skills with a neutral accent.

· Knowledge of US healthcare terminology (e.g., CPT codes, ICD codes, EOBs).

· Familiarity with payers such as Medicare, Medicaid, and commercial insurances.

· Basic understanding of the end-to-end claim lifecycle in US RCM.

· Proficiency in using payer portals (e.g., Availity) and EHR/RCM software (e.g., Athena, eClinicalWorks, EPIC).

Desired Attributes:

· Strong problem-solving and analytical abilities.

· Ability to work independently and manage time effectively.

· Detail-oriented with a focus on accuracy and compliance.

· Team player with a focus on meeting KPIs and collections targets

Work Requirements

· The role involves travel opportunities; however, no transportation facility will be provided by the company

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:
Paid sick time
Provident Fund

Work Location: In person

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