Job Requirements – Customer Relationship Manager (Automobile Sector)

Minimum Experience: 2 years in the automobile industry.

Key Requirements: -

Graduate in any discipline; automobile or business management background preferred.
Excellent communication and customer-handling skills.
Experience in customer relationship management, preferably in an automobile dealership, service centre, or vehicle detailing workshop.
Ability to manage customer enquiries, follow-ups, appointments, and feedback.
Proficiency in MS Excel, and basic computer operations.
Ability to handle customer complaints and ensure customer satisfaction.
Robust coordination skills with sales, service, and operations teams.
Ability to maintain customer databases and generate repeat business through follow-ups.
Qualified attitude, problem-solving ability, and a customer-first approach. Preferred:

Experience in customer retention, service reminders, upselling, and after-sales service.

Job Type: Full time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Relationship Manager Bhubaneswar
🏢 Sambit Autocare
📍 Bhubaneswar