Service Advisor – Job Description

Company: George Maijo Automobiles (Maruti Suzuki ARENA & NEXA)

Location: Kalamassery / Ernakulam, Kerala

Key Responsibilities
Welcome customers and understand their vehicle service concerns.
Inspect vehicles and prepare accurate job cards.
Explain repair work, service requirements, costs, and estimated delivery time.
Coordinate with workshop technicians to ensure timely completion of repairs.
Keep customers informed about the status of their vehicles.
Ensure quality checks before vehicle delivery.
Deliver vehicles on time and ensure high customer satisfaction.
Handle customer complaints professionally and maintain robust customer relationships.

Eligibility
Diploma (3 years) in Mechanical Engineering or Automobile Engineering.
1- 3 years of experience in the automobile industry.
Positive communication and customer-handling skills.
Sound technical knowledge of automotive systems.
Basic computer knowledge.
Experience with Maruti Suzuki vehicles is an added advantage.

Pay: ₹13,000.00 - ₹25,000.00 per month

Perks:
Paid sick time
Paid time off

Work Location: In person

📌 Service Advisor Kochi
🏢 GEORGE MAIJO AUTOMOBILES
📍 Kochi