Puchkaman is looking for an experienced and result-oriented Training Manager from the QSR industry to strengthen our operational standards, food quality, and sales performance across our outlets.

Key Responsibilities
Recipe Training: Train store teams on recipes, ingredient measurements, preparation techniques, portion control, and standardized food presentation.
SOP Implementation: Ensure employees follow company SOPs for food preparation, hygiene, food safety, cleaning, storage, and daily store operations.
Sales Training: Train counter staff on customer service, suggestive selling, upselling, product knowledge, billing procedures, and improving average order value.
Quality Control: Maintain consistent food quality, taste, freshness, portion sizes, and presentation across all outlets through regular audits and in office training.
Store Training & Audits: Conduct regular outlet visits, assess staff performance, identify training gaps, and ensure compliance with operational standards.
New Store Training:



Lead staff training and operational readiness for new store openings and ensure teams are prepared before launch.
Performance Monitoring: Evaluate training effectiveness through quality checks, SOP compliance, customer feedback, and sales performance.

Candidate Requirements
Mandatory: Candidates must have relevant experience working with an established QSR brand.
Prior experience in QSR training, operations, quality assurance, or multi-outlet management is preferred.
Strong knowledge of recipes, food safety, hygiene, SOPs, and standardization.
Practical experience in sales training, customer service, and upselling techniques.
Willingness to travel regularly across outlets as required.
Excellent communication, leadership, and team-training skills.

Key: Candidates without QSR industry experience will not be considered.

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: Hybrid remote in Salt Lake, Kolkata, West Bengal

📌 Training Manager Bidhannagar (India)
🏢 Puchkaman Foods Private
📍 India