Title : Customer Service Executive

Experience: 1–3 Years

Industry: FinTech / Financial Services

Location: Mumbai

We are hiring a Customer Service Executive to manage SME client interactions on Bullit.in and ensure excellent customer support.

Key Responsibilities
Making inbound & outbound calls
Handle client queries via calls, chats, and emails in Hindi & English.
Explain products, services, schemes, eligibility, and documentation.
Resolve client issues and complaints as per SOPs.
Maintain client records and ensure timely follow-ups.
Coordinate with internal teams for query resolution.
Conduct client webinars and knowledge-sharing sessions.

Requirements
1–3 years of client-facing/customer service experience.
Fluent in Hindi & English.
Solid communication, empathy, and problem-solving skills.
Basic Excel/CRM knowledge.
Bachelor’s degree required.
Customer-focused and eager to learn.

Interested candidates can apply for this position or contact us using the details provided below.

HR Khushi - +91-XXXXXXXXXX

Pay: ₹25,000.00 - ₹29,000.00 per month

Perks:
Cell phone reimbursement

Work Location: In person

📌 Customer Service Executive Mumbai
🏢 Bullit Fintech
📍 Mumbai