Job Title

Client Service Quant

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Client Service Quants. In this role, you will be responsible for providing support to our clients on call, webchat and support tickets, helping them with pricing and plan information, onboarding them onto the Tradetron platform, and assisting with troubleshooting and building algo strategies. You will also create help documents and videos and write blog entries based on these strategies. This is a outstanding chance for someone with a background in the stock market, derivatives, or financial services industry, as well as knowledge of technical analysis and entry-level statistics. Robust communication skills and at least 6 months of derivative trading experience are required for this role.

Job Details
Location : Remote, with collaboration on Slack.
Work Hours : 9 am to 7 pm IST

Responsibilities
Provide support to clients on call, webchat and support tickets.
Help clients with pricing and plan information and assist with signups.
Onboard clients onto the Tradetron platform and link their broker accounts.




Assist clients with troubleshooting their algos on the Tradetron platform and help them build algo strategies using our patent-pending, web-based algo strategy builder.
Prepare help documents and videos for various strategies and create blog entries based on these strategies.
Report to the COO on a daily basis.

Requirements
Knowledge of the stock market, derivatives, and the financial services industry.
Knowledge of technical analysis and its usage in algo trading.
Knowledge of entry-level statistics.
Fluent in English, with strong written and spoken communication skills.
At least 6 months of derivative trading experience
Prior coding experience (while not mandatory) is a plus.
Work experience (while not mandatory) is a plus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Client Service Quant Kolkata
🏢 Tradetron
📍 Kolkata