Responsibilities
Manage client relationships and resolve customer issues.
Monitor ERP operations and track service requests.
Handle escalations and ensure timely resolution of complaints.
Track tickets and maintain SLA (Service Level Agreement).
Coordinate with internal teams for issue resolution.
Prepare reports and monitor team performance.
Ensure customer satisfaction and client retention.

Requirements:
Experience in accounting, client handling, or customer support.
Valuable communication and problem-solving skills.
Knowledge of accounting concepts and ERP systems.
Team-handling experience is an added advantage.

Role: Finance & Accounting - Other, Industry Type: Software Product, Department: Finance & Accounting, Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills AccountingAdvanced ExcelHindi

📌 Central Account Manager Wfh Bengaluru
🏢 NoBroker
📍 Bengaluru