Relationship Management
Independently manage key influencer accounts (Assigned Architect, Govt and consultants)
Identify the key people within accounts who influence glass specification/purchase and build strong relationships with them
Identify the key external stakeholders which are associated with the project and help sales team in better conversion
Identify the key people within key external influencer accounts who influence glass purchase and build solid relationships with them
Implement key account management process with the targeted key influencer account

Revenue
Understand the project decision making and ensure that all support is provided to sales team for the order closure
Support sales team in the closure of the project by supporting from key influencer side
Ensure unique specification to create the differentiation to get better price realization.





Customer Satisfaction
Ensure better NPS from the assigned customer
Seek customer feedback and facilitate redressal of any complaints/ issues during project execution
Undertake defined customer engagement activity

Market Intelligence
Keep track of the industry trends and competition
Identify new potential key accounts
Undertake local and global product benchmarking
Monitor trends towards policy, codes and norms

Productivity
Achieve specification strike rate from key accounts influencers being managed
Achieve better success rate from specified projects
No of meeting per day
No. of current customer added
No. of recent project added

📌 Business Development Manager Cg Delhi (India)
🏢 Asahi India Glass Limited (AIS)
📍 India