As the Associate - Program Management at IIDE Andheri Campus, you will be responsible for setting up online, offline, and hybrid classrooms, managing the institutes digital and physical assets, and ensuring an exceptional experience for students in the PG program. You will coordinate with trainers and students, manage the Learning Management System (LMS), and oversee various administrative tasks to ensure smooth operations.

What Youll Do

Classroom Setup and Management
Set up online, offline, and hybrid classrooms, ensuring the proper functioning of digital and physical assets.
Manage trainer schedules via Google calendars to ensure effective coordination.

LMS and Reporting
Oversee the Learning Management System (LMS), ensuring its proper utilization by trainers and students.
Generate and present reports to management on course progress and key metrics.

Student Orientation and Coordination
Conduct student orientation sessions to familiarize them with the program and its structure.
Coordinate with students through CRM, calls, emails, and WhatsApp, addressing any queries or concerns.

Industry Engagement
Reach out to industry specialists for guest sessions via LinkedIn, enhancing the learning experience.
Provide ongoing support to trainers,



addressing course delivery-related queries.

Course Monitoring
Monitor course progress, providing timely feedback to teaching staff.
Serve as a communication bridge between students and trainers, particularly regarding course schedules and timings.

SOP Compliance and Moderation
Ensure course delivery follows predefined Standard Operating Procedures (SOPs).
Assist in the moderation process for final course results and generate mark sheets.

Data Management
Follow up on student data upload on the NSDC portal for certification generation.
Analyze course feedback and statistical data, preparing reports on course progress weekly or monthly.

Who You Are

Must-Have
Minimum 2 years of experience in program coordination, student operations, or a related role.
Excellent communication skills, both written and spoken (English).
Proficiency in Google Workspace (Sheets, Docs, GDS, etc.).
Knowledge of WhatsApp Messenger, Zoom, and email automation tools like GMass, Mail Merge, or MailChimp is a plus.
Proficient LinkedIn user.

Qualification
Graduation/Postgraduate degree in any stream.
Robust written and verbal communication skills in the English language.

Should Have

📌 Associate Program Management Pg Mumbai
🏢 IIDE Education
📍 Mumbai