Job Responsibilities
Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects
Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements
Analyse collected information to identify gaps, inconsistencies, and potential challenges
Create explicit and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories
Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives
Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements
Support the resolution of requirement-related conflicts or issues during the project lifecycle
Collaborate with design and development teams to ensure proper implementation of requirements
Maintain and update the requirement documentation throughout the project lifecycle
Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be").
Oversee User Acceptance Testing (UAT),



ensuring the final product meets the defined business requirements and acceptance criteria.
Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications.

Key Result Areas
Contribution to the identification and resolution of potential requirement conflicts.
Collaboration with cross-functional teams to ensure successful project outcomes.
Requirement Gathering & Analysis
Documentation & Specification Writing
Process Flow Mapping
Change & Issue Management

Competencies (Skills essential to the role):
Solid analytical and critical thinking
Effective verbal and written communication
Active listening and empathy
Detail orientation and organisational skills
Team collaboration and stakeholder management

Educational Qualification / Other Requirement:
Graduate degree in the IT domain (Master s Degree will be preferred)
3+ years of relevant experience
Basic understanding of software development processes and technologies

📌 Business Analyst It Mumbai
🏢 Rentokil PCI
📍 Mumbai