Job highlights
Should be willing to work in shifts
Qualification : Any Graduate with 5 - 8 yrs of desired exp
Positive Excel skills

Brief Role :

Client/ Customer/ People Management

Drive Performance in the team

Manage the daily team activities

Manage monthly scheduling.

Drive Continuous Improvement in the team

Generate scorecards for the Team for review.

Performance management and appraisals for the entire Team.

Weekly Reviews to the Management .

Quality control

Generic & Behavioral Skills

Excellent verbal and written communication skills.

Should be willing to work in shifts

Positive Excel skills

Additional Information

Salary : Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category : Senior Management

Desired Candidate Profile

Qualification : Any Graduate with 5 - 8 yrs of desired exp.

📌 Asst Manager Back Office Operations Gurugram (India)
🏢 Right Step Consulting
📍 India