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client feedback to improve service delivery and client experience. . nbsp

Client Support Escalation Handling

Client Support Escalation Handling

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Address client queries, objections, complaints, and escalations in nbsp;a timely nbsp;and skilled manner. nbsp
Act as the primary point of contact for client-related communication and coordination. nbsp
Ensure effective resolution of issues while nbsp;maintaining nbsp;service quality standards. nbsp; nbsp; nbsp; Client Growth Retention nbsp
Develop and implement strategies to increase customer engagement and minimize client attrition. nbsp
Identify nbsp;prospects for cross-selling and up-selling nbsp;additional nbsp;products or services. nbsp
Gather and nbsp;analyze nbsp;client feedback to improve service delivery and client experience. nbsp; nbsp; nbsp; Internal Coordination nbsp




Coordinate with internal teams including Production, Procurement, Logistics, Warehouse, Packaging, and Accounts to ensure nbsp;accurate nbsp;and nbsp;timely nbsp;execution of client projects. nbsp
Ensure alignment between client expectations and internal deliverables. nbsp; nbsp; nbsp; Data Management Reporting nbsp
Maintain nbsp;accurate nbsp;and up-to-date records of existing and prospective clients. nbsp
Ensure correctness and integrity of client data across systems and records. nbsp
Prepare and nbsp;submit nbsp;periodic client servicing reports and updates to management. nbsp;

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Client Support Escalation Handling Professional Ahmedabad
🏢 Rao Counsultants
📍 Ahmedabad