17 Oct
|
Acme Services
|
Madurai
17 Oct
Acme Services
Madurai
Job highlights
Monitor All calls like Live,recorded and side by side and communicate the feedback encourage positive points and avoid or eliminate unwanted parameters
Monitor All calls like Live, recorded and side by side and communicate the feedback encourage good points and avoid or eliminate unwanted parameters
Communicating with the customers and help in providing sales. Also handling escalation cases.
Campaign Strategy management for loans.
Demonstrated ability and comfort working in a start-up setting with an agile team, rapid-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy
Along with call analysis provide time to time training to improve call quality
Participates in design of call monitoring formats and quality standards
📌 Area Manager Madurai
🏢 Acme Services
📍 Madurai