Call Center Executive Pune (India)

Call Center Executive Pune (India)

17 Oct
|
Yewale Chaha
|
India

17 Oct

Yewale Chaha

India

Job highlights
Requirements . Any graduate
Proficient in using CRM systems.
Other Requirements . Proficiency in Microsoft Office Suite (Word,Excel,PowerPoint) and basic computer applications
Previous experience in a call center or sales environment is a plus
Make targeted outbound calls to potential franchisees to promote our offerings and generate interest.
Address and resolve any queries or concerns raised by potential franchises, providing explicit and informative responses.
Assess and qualify leads to determine their suitability for our products and services, ensuring alignment with our target market.
Meet or exceed daily call and lead generation targets set by the team lead, contributing to overall team success.
Accurately record and update information in the Customer Relationship Management (CRM) system in a timely manner.

Secondary
Maintain high standards of customer service during all interactions with potential franchises, fostering positive relationships.
Provide feedback to the team lead regarding trends, concerns, and opportunities identified during outbound calls.




Work closely with the sales team to ensure a seamless transition of qualified leads for further follow-up and engagement.
Participate in training sessions to enhance product knowledge, sales techniques, and customer service skills.
Analyze call metrics and lead generation data to identify areas for improvement and optimize calling strategies.

Interaction with Patrons and Public: Working Conditions and Setting- Work Mode: In Office.
Employment Type: : Full time
Working Hours: 9:00 AM - 6:00 PM
Working Days: Monday- Saturday (Sunday fixed off) Requirements
Any graduate.
Previous experience in a call center or sales environment is a plus.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and professionalism when dealing with sensitive information.

Other Requirements
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer applications.
Proficient in using CRM systems.

📌 Call Center Executive Pune (India)
🏢 Yewale Chaha
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: call center executive pune (india) / india