Job highlights
Candidate Profile-Any Graduate / Under- Graduate / drop out / pursuing Bachelors- any fresher can apply
BE/ Btech freshers are not eligible

Brief Role : Customer Service Associate I / Customer Service Associate II (Voice/ Non Voice)

: - Inbound Customer Service / Upselling.

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities: -

Greet customers in a courteous, friendly, and qualified manner using agreed upon procedures.

Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Support customers across Telecommunication, Financial Services & Healthcare vertical.

Conduct needs- based selling by using non- scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile-

Any Graduate / Under- Graduate / drop out / pursuing Bachelors- any fresher can apply.





BE/ Btech freshers are not eligible.

Excellent verbal and written communication skills.

Versatile with 24/ 7 Environment.

Salary up to 26, 000 take home & attractive Incentives amount.

Extra benefits-

Two way A/ C cabs. (Convergys was awarded for best in industry transport service).

Medical insurance worth 1 lakhs.

Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs

Gratuity

Education Assistance plan Annual entitlement of up to INR 24, 000.

Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

Salary:INR 1, 00, 000 - 2, 75, 000 P.A

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/ Senior Associate - (NonTechnical)

Desired Candidate Profile

Please refer to the above

📌 Customer Service Associate New Delhi (India)
🏢 Right Step Consulting
📍 India