Job highlights
Must be able to work in rotational shifts
Target Industries:Preference will be given to candidates from Ecommerce
Education-UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required
Update existing customer information.Competency Profile required:Solid verbal and written English communication skills
Doctorate:Doctorate Not Required

Brief Role : Associate - Customer Service

Candidate Profile

Excellent written & spoken English communication skills.

Versatile and able to adapt quickly to new and changing platforms.

Ability to work independently as well as in a team.

Must be able to work in rotational shifts. Job Responsibilities:

Answer calls and respond to email and chat.

Address customer inquiries via telephone, email and chat.

Understand customer inquiries, manage and resolve customer complaints.

Provide customers with product and service information.

Documentation.

Update existing customer information





Competency Profile required

Solid verbal and written English communication skills.

Listening skills.

Problem analysis and problem solving.

Customer service orientation.

Attention to detail.

Adaptability.

Target Industries
Preference will be given to candidates from Ecommerce industry.
BPO / MNC / KPO Salary:INR 2, 50, 000 P.A. Lunch is provided / Dinner Allowance

Industry:Consumer Electronics / Appliances / Durables

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/ Senior Associate - (NonTechnical)

Desired Candidate Profile

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Please refer to the above

📌 Customer Service Associate New Delhi
🏢 Right Step Consulting
📍 New Delhi