Job highlights
Respond to customer inquiries and complaints in a prompt and professional manner,using phone,email,and live chat as needed . Resolve customer issues,answering questions,and providing information to ensure a positive customer experience .
Collaborate with internal teams to provide the best possible customer experience .

NITYO INFOTECH is looking for Customer Service Skilled to join our dynamic team and embark on a rewarding career journey
Respond to customer inquiries and complaints in a prompt and skilled manner, using phone, email, and live chat as needed
Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
Document customer interactions and outcomes in a clear and concise manner
Proactively identify and escalate issues to the appropriate department, as needed
Collaborate with internal teams to provide the best possible customer experience
Maintain a positive and skilled demeanor at all times, even in difficult situations
Excellent written and verbal communication skills
Strong problem-solving and decision-making skills
Ability to work well under pressure and handle difficult customer situations with empathy and professionalism

📌 Customer Service Professional Hyderabad
🏢 Nityo Infotech
📍 Hyderabad