Job highlights
Collaborate with IT on defining the capabilities and driving the implementation of the required

Plan and deliver CRM strategies across the organization to retain existing customers, drive recent walk-ins & referrals, increase brand loyalty, and expand the company s brand value.

Make sure the customer database is correctly segmented in order to target marketing activities appropriately

Collaborate with IT on defining the capabilities and driving the implementation of the required

CRM infrastructure

Strategically plan, execute and assess the performance of individual CRM program strategies

Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.

Ensure the CRM system provides an effective sales funnel

Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology

📌 Crm Marketing Specialist Mumbai
🏢 Acme Services
📍 Mumbai