Job highlights
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Desired Skills: .

Education : Any Graduate
Experience of calling and data management would be preferred.
Valuable Communication Skills

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Receiving and placing customer service telephone calls over the software.
Maintaining records of incoming and outgoing calls.
Troubleshoot problems and see them through to resolution.
Escalate unresolved issues to the appropriate internal teams and take regular follow-up for the same.
Asking clients for feedback and suggestions
Converting calls into walkins or registrations
Collect prompt and accurate feedback from customers.
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Sending relevant report to your team leader.
Keeping records of customer comments and complaints.
Maintaining a positive and qualified attitude toward customers at all times.
Communicating and coordinating with colleagues.

Desired Skills:

Education : Any Graduate
Basic Computer Proficiency eg. MS Excel , MS Office.
Positive Communication Skills.
Experience of calling and data management would be preferred.

📌 Customer Support Executive Vadodara
🏢 CAREER CRAFT CONSULTANTS.
📍 Vadodara