17 Oct
|
Eduzen Solutions Private
|
Durgapur
17 Oct
Eduzen Solutions Private
Durgapur
Fusion CX is hiring Customer Support Associates in Durgapur, West Bengal for full time, shift-based roles. In this position, you will interact with customers across multiple channels—including phone, chat, and email—to address inquiries, resolve issues efficiently, and ensure a high level of customer satisfaction.
Key responsibilities include logging customer interaction details accurately into CRM systems, escalating complex problems to senior team leads, and maintaining high service standards. Applicants should have completed 10+2 or equivalent (a diploma or degree is preferred) and possess robust communication skills in English, Hindi, and Bengali. Basic computer literacy and valuable typing skills are required. Both freshers and candidates with 0–3 years of BPO experience are encouraged to
📌 Customer Support Executive Durgapur
🏢 Eduzen Solutions Private
📍 Durgapur