17 Oct
|
Acme Services
|
Mumbai
17 Oct
Acme Services
Mumbai
Primarily, you ll be answering incoming phone calls, communicating with them via email, live chat, and even SMS!
Help customers with placing current orders, processing returns and exchanges, availability, and whatever else they might need
Utilizing your troubleshooting techniques to search the inter-webs for items, even if we happen to not carry something a customer wants or are out of stock - think personal shopper!
Use your troubleshooting skills to resolve issues for our customers
Dig deeper to understand our customers goals and product sentiment to provide the best possible solution.
Work alongside other internal teams, to meet customers needs
Participate in regular training. From Onboarding to Knowledge Shares, there s not a week that goes by without us investing in our collective growth!
📌 Customer Support Officer Mumbai
🏢 Acme Services
📍 Mumbai