Job highlights
Experience with Remote Support & Collaboration Tools
Experience with ServiceNow for incident / request management
Technical Expertise in Desktop/Laptop Support.
Experience with Remote Support & Collaboration Tools.
Incident & Request Management via ServiceNow.
Intermediate Knowledge of Backup & Productivity Tools.
Solid Soft Skills & Behavioral Competencies.
Expert knowledge of Windows 10, Windows 11, and Mac OS.
Excellent understanding of PC & laptop hardware.
Experience with ServiceNow for incident/request management.
Proficiency in remote support tools (Skype for Business, Microsoft Teams, Bomgar).
Solid communication, collaboration, and customer service skills.
📌 Field Support Engineer Pune
🏢 Rabbit and Tortoise Technology Solutions
📍 Pune
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