Expired Sales Return & Recall Transaction: Maintaining data of Expired Claims in Excel Sheet. Checking & Validation of Expired Debit Memo for Approval / Rejection. Handling customer queries. Updation of RFA Tracker for Expired Goods. Downloading CRN & mailing same to customers.
Discripancy of Sale Return Transaction: Checking & Validation of Shortage, Overage & damage claims. Communicating on mails with customer regarding same. Passing Salable return entries in ERP. Updation of RFA Tracker for Sale return Goods.
Preparation of monthly reports
Downloading & Tracking Signed PODs from respective transporters sites.