Job highlights
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed,especially in emergency situations . You must be able to multi-task as well as take the appropriate action with little supervision .
Knowledge of procedures and guideline for emergency situations . Proficient in English (oral and written) . .
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls
You will receive requests, transmit messages, and track vehicles
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations
You must be able to multi-task as well as take the appropriate action with little supervision

Roles and Responsibilities:
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance
Use phone or computer to send crews, vehicles,



or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles, and requirements
Enter data in computer system and maintain logs and records of calls, activities, and
To ensure on-time delivery.

Requirements and Skills:
Proven experience as dispatcher or relevant position
Tech-savvy with knowledge of relevant methods (CAD)
Rapid typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma

Perks :
Provident Fund
Medical Insurance
Yearly Bonus based on Performance
Yearly Appraisal
Paid Vacation and Sick leaves
Paid Holiday

📌 Dispatcher Executive Cse Mumbai
🏢 Navkar Business Services
📍 Mumbai