Job highlights
The Guest Service Associate is the first point of contact for guests at our resort,responsible for delivering exceptional customer service and ensuring a memorable experience
Maintain a friendly and approachable demeanor to enhance guest experience.

Information and Assistance: .

The Guest Service Associate is the first point of contact for guests at our resort, responsible for delivering exceptional customer service and ensuring a memorable experience. This role involves managing guest check-ins and check-outs, addressing inquiries, and providing information about resort amenities and local attractions.

Job Descriptions :-
Guest Check-In/Check-Out:
Welcome guests upon arrival and facilitate a smooth check-in process.
Handle guest check-outs efficiently, ensuring accuracy in billing and payments.
Exceptional Guest

Service:
Respond to guest inquiries, providing assistance and resolving issues promptly.




Maintain a friendly and approachable demeanor to enhance guest experience.
Information and Assistance:
Provide detailed information about resort amenities, activities, and local attractions.
Assist guests in planning activities, making reservations for dining, spa services, and excursions.
Communication:
Act as a liaison between guests and resort departments (housekeeping, maintenance, etc.).
Ensure guest requests and feedback are communicated to the appropriate teams.
Administrative

Support:
Maintain accurate guest records and ensure compliance with privacy regulations.
Assist with general administrative tasks as needed.

Qualifications &

Skills :-
Any degree or Diploma in Hotel Management.
Excellent English communication and interpersonal skills.
Proficiency with computer systems

📌 Guest Service Associate Bengaluru
🏢 The Evolve Back Kamalapura Palace
📍 Bengaluru