17 Oct
|
Upalaksh venture
|
Raipur
17 Oct
Upalaksh venture
Raipur
Job Title: Customer Relationship Executive (CRE) Job Summary: Responsible for handling customer queries, maintaining positive customer relationships, resolving complaints, and ensuring customer satisfaction through effective communication and follow-ups.
Key Responsibilities: Handle customer inquiries through calls and messages. Maintain solid relationships with existing customers. Follow up with customers regarding services and feedback. Resolve customer complaints professionally. Maintain customer databases and daily reports. Coordinate with internal teams to ensure timely service. Support customer retention and satisfaction initiatives.
Required Skills: Positive communication and interpersonal skills. Basic computer knowledge and MS Excel. Customer handling and problem-solving abilities. Qualified telephone etiquette. Follow-up and coordination skills.
📌 Customer Relations Executive Raipur
🏢 Upalaksh venture
📍 Raipur