Job highlights
Desired Candidate Profile .Excellent command over written and spoken German - minimum level B

Brief Role :

Answering voice calls from first time callers in a professional manner.

Understanding the issue and providing resolution to customers query in a timely and efficient manner

Excellent selling and persuasive skills to sell

Taking customer details and documenting every interaction in the Documentation portal for details

Effectively managing daily productivity starting from reporting to work on time

Reporting current process issues that impact customers to the management

Remaining up to speed on new technologies, current issues and current product offering.

Additional Information

Salary:INR 3, 00, 000 - 5, 00, 000 P.A. Bonus/ Meal/ Mediclaim

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/ Senior Associate - (NonTechnical)

Desired Candidate Profile

Excellent command over written and spoken German - minimum level B2.

📌 German Language Expert Customer Services Sales Noida
🏢 Right Step Consulting
📍 Noida