Role Summary:

The Front Office Executive is responsible for patient registration, appointment scheduling, OPD/IPD billing, cash handling, insurance coordination, and providing excellent patient support while ensuring smooth front desk operations.

Key Responsibilities:
Register patients and maintain accurate records.
Schedule and manage OPD appointments.
Generate OPD and IPD bills and collect payments.
Handle cash, card, UPI transactions, and maintain billing records.
Coordinate with doctors, nursing staff, and other departments for patient admissions and discharges.
Assist with insurance and TPA-related documentation.
Address patient inquiries and provide necessary information.
Ensure accurate documentation and compliance with hospital policies.

Requirements:
Graduate in any discipline.
1–3 years of experience in hospital front office and billing.
Knowledge of OPD/IPD billing processes and hospital management software.
Valuable communication, customer service, and computer skills.

Location, Reporting & Shift:
Office location will be Thane
Reports to Head of Operations
Shift: Morning, Evening & Night

📌 Front Office Executive Thane
🏢 SUNACT Cancer Institute
📍 Thane