Role & responsibilities
Manage customer calls professionally and resolve customer concerns.
Maintain a high level of customer and ensure timely resolution of issues.
Understand customer requirements and provide accurate information.
Excellent communication skills in English are mandatory.

Preferred candidate profile

Freshers and experienced candidates are both welcome

Salary & Perks

CTC: 29,000 per month

In-Hand Salary: 26,000 per month

Shift Details: International Night Shift Process

Operational Window: 4:00 PM to 11:00 AM

Any 9-hour shift within the shift window

2 Rotational Weekly Offs

Training: Paid training conducted during daytime hours

Cab Facility: Available during odd hours (11:00 PM to 5:00 AM)

Either Pick-up or Drop facility provided

Role: Customer Success Associate, Industry Type: Recruitment / Staffing, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills International Voice Process US ProcessUS CallingUS Voice ProcessInternational VoiceInternational BPO

📌 International Voice Process Executive Kolkata (India)
🏢 Red Hibiscus Info Solutions
📍 India