Job highlights
Any graduate degree from a recognized university
Experience working with international clients is an added advantage

We are looking for a skilled qualified to join our team as a Helpdesk Services specialist. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our clients.

Roles and Responsibility
Provide timely and effective technical support to customers via phone, email, or chat.
Troubleshoot and resolve complex technical issues efficiently.
Document customer interactions and resolutions in a qualified manner.
Collaborate with internal teams to resolve customer complaints and concerns.
Develop and maintain a thorough understanding of our products and services.
Identify opportunities to upsell and cross-sell products or services to existing customers.





Job Requirements
Solid knowledge of helpdesk software and ticketing systems.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced workplace and prioritize tasks effectively.
Strong analytical and troubleshooting skills.
Experience working with international clients is an added advantage.
Any graduate degree from a recognized university.

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📌 Helpdesk Services Professional New Delhi
🏢 Sisl Infotech
📍 New Delhi