17 Oct
|
Delhivery
|
Bengaluru
17 Oct
Delhivery
Bengaluru
Roles and Responsibilities
Manage key client relationships, ensuring high levels of satisfaction and retention.
Develop and execute account plans to drive business growth and revenue expansion.
Collaborate with internal teams to deliver exceptional client service and support.
Identify current prospects for upselling and cross-selling within existing accounts.
Analyse market trends and competitor activity to inform strategic decision-making.
Desired Candidate Profile
4 -8 years of experience in Key Account Management or related field (e.g., Client Account Management).
Proven track record of success in managing multiple clients simultaneously.
Robust understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
Ability to work effectively under pressure, prioritising tasks efficiently while meeting deadlines
Role: Key Account Manager, Industry Type: Courier / Logistics (Logistics Tech), Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills corporate clientsRelationship ManagementKey Account CrossSalesUpsellKAMClient RetentionAccount ManagementEnterprise BusinessEnterprise AccountsRetention
📌 Manager Retention Bangalore Bengaluru
🏢 Delhivery
📍 Bengaluru