Job Title: Optical Sales Associate

Company Name: Eye-Q Eye Hospitals

As an Optical Sales Associate at Eye-Q Eye Hospitals, you will play a crucial role in delivering exceptional customer service while assisting patients in selecting eyewear that suits their needs. You will be responsible for educating customers about our products, performing eye wear fittings, and providing support for various optical devices and services. Your goal will be to enhance the overall patient experience and ensure that all customers leave satisfied with their purchases.

Key Responsibilities
Greet and assist patients in a friendly and skilled manner.
Assess customer needs and provide tailored recommendations on lenses and frames.
Educate customers about the different types of eyewear products and their benefits.
Perform eye wear fittings and adjustments to ensure optimal comfort and fit.
Maintain a clean, organized, and visually appealing display area for optical products.
Process sales transactions accurately while managing inventory levels.
Stay informed about current trends in eyewear and new product offerings.
Handle customer inquiries, complaints, and returns with empathy and efficiency.




Collaborate with the optical team to ensure seamless customer service and operations.

Skills Required
Strong communication and interpersonal skills.
Excellent customer service orientation with a friendly demeanor.
Ability to work effectively in a team-oriented environment.
Basic knowledge of optical products and terminology is a plus.
Strong attention to detail and problem-solving skills.
Ability to handle multiple tasks and prioritize effectively in a fast-paced workplace.

Tools Required
Point of Sale (POS) systems for transaction processing.
Inventory management software for tracking stock levels.
Customer relationship management (CRM) tools to maintain customer records.
Basic office software for administrative tasks and reporting.

Join Eye-Q Eye Hospitals as an Optical Sales Associate and contribute to providing top-notch service that helps our patients achieve explicit vision and styles that suit their individual needs. If you are passionate about helping others and have a keen interest in eyewear, we would love to hear from you.

📌 Optical Sales Associate Gurugram
🏢 Eye Q Vision
📍 Gurugram