17 Oct
|
Five Splash Infotech
|
India
17 Oct
Five Splash Infotech
India
Job highlights
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
Proven experience in customer care or a related field.
Experience with customer relationship management software. . Ability to work collaboratively as part of a team
We are looking for a skilled IT Customer Care Executive to join our team at Five Splash Infotech Pvt. Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.
Roles and Responsibility
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Troubleshoot technical issues and provide solutions to resolve customer complaints.
Collaborate with internal teams to resolve complex customer issues.
Develop and maintain a solid understanding of our products and services.
Identify opportunities to upsell and cross-sell products to existing customers.
Provide exceptional customer service and ensure customer satisfaction.
Job Requirements
Proven experience in customer care or a related field.
Excellent communication and problem-solving skills.
Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
Solid analytical and troubleshooting skills.
Experience with customer relationship management software.
Ability to work collaboratively as part of a team.
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
📌 It Customer Care Executive Udaipur (India)
🏢 Five Splash Infotech
📍 India