Job highlights
. Proficiency in Windows OS and MS Office . . Strong ability to troubleshoot and resolve issues related to computers,video game systems,displays,and basic networks
Willingness to travel as required
Minimum 2 year of experience in IT technical support,preferably related to video games,computer systems or similar hardware systems

We are seeking an IT Support Technician with solid technical expertise and excellent customer service skills to support our video game systems. The ideal candidate will provide technical support for both internal teams and external customers, diagnosing and troubleshooting hardware, software, and networking issues. The role requires positive knowledge of MS Windows OS, computer hardware, and networking.

Key Responsibilities:
Provide technical support for video games, electronic scoring systems, networking systems, including troubleshooting and repairs
Handle customer and supplier inquiries via email and phone with professionalism.
Set up, configure, and restore Windows PCs, hardware, power supplies, and related systems.




Troubleshoot and resolve issues with displays and basic network setups.
Collaborate with internal teams and work independently to resolve technical problems.
Deliver excellent customer service, ensuring client satisfaction with prompt and clear communication.
Document and maintain logs of support requests and resolutions.
Willingness to travel as required.

Qualifications:
Minimum 2 year of experience in IT technical support, preferably related to video games , computer systems or similar hardware systems.
ITI or Diploma in IT or a related field.
Proficiency in Windows OS and MS Office .
Solid ability to troubleshoot and resolve issues related to computers, video game systems, displays, and basic networks.
Excellent written and verbal communication skills.
Ability to work both independently and as part of a team.
If you are passionate about technology, video games, and solving technical issues while providing top-notch customer service, we encourage you to apply.

📌 It Support Technician Video Games Mumbai
🏢 CSML GROUP
📍 Mumbai