Manager Customer Success & Acct Mgmt Pune

Manager Customer Success & Acct Mgmt Pune

17 Oct
|
Gsource Technologies
|
Pune

17 Oct

Gsource Technologies

Pune

Job highlights
Experience in CAD and BIM services or a similar technical field is preferred
. 10+ years of experience in account management,customer success,or a related field,with at least 4 years in a leadership role. .
Demonstrated experience in managing daily deliverables for multiple accounts,ensuring client satisfaction and operational excellence. Perks

Job_Description":" We are seeking an experienced Lead Accounts Manager to oversee customer success, account management, and daily deliverable management for assigned accounts. This role involves managing existing clients, maintaining daily communications, ensuring timely and accurate delivery of client deliverables, and driving business growth through recurring accounts.

The Account Manager will coordinate closely with the respective engineering or architectural departments responsible for producing the CAD and BIM drawings, ensuring that all deliverables meet the clientu2019s specifications and deadlines.

Additionally, you will work with Sales, Operations, Project Management, Contracting, and management teams to ensure successful metrics for the accounts.

Job Title : Lead Accounts Manager





Department: Customer Success & Account Management

Requirements
10+ years of experience in account management, customer success, or a related field, with at least 4 years in a leadership role.
Experience in CAD and BIM services or a similar technical field is preferred.
Proven ability to cultivate and maintain strong client relationships.
Robust analytical skills to drive business growth through data and trend analysis.
Excellent communication skills, with the ability to influence and negotiate effectively.
Strong cooperative skills, working across teams to align objectives.
Ability to anticipate challenges and proactively develop effective solutions.
Familiarity with CRM tools and customer success platforms.
Demonstrated experience in managing daily deliverables for multiple accounts, ensuring client satisfaction and operational excellence.

Advantages

Salary at par with the industry

Mediclaim

Sodexho Meal Pass

Annual Variable Pay - Incentives

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📌 Manager Customer Success & Acct Mgmt Pune
🏢 Gsource Technologies
📍 Pune

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