My Putzmeister Support Analyst Bengaluru

My Putzmeister Support Analyst Bengaluru

17 Oct
|
Putzmeister Concrete Machines
|
Bengaluru

17 Oct

Putzmeister Concrete Machines

Bengaluru

Job highlights
Integration tests for current functions / technology Updates . Master data analysis and maintenance . To assist customers for the purpose of improving processes related to system issues . To maintain error logs in coordination with customers and dealers,and to maintain resolution reports
Basic SAP ERP knowledge preferred
Basic MS Azure knowledge preferred
Ticket dispatching: customer requests, registrations
First level support / Ticket processing (interaction with Putzmeister dealers and customers)
Reproduce reported issues in test systems (for further analysis by implementation partners)
Built up recent Ticket monitoring for MY Putzmeister
Process-, dataflow and function documentation
Data-/process automation within user management
Integration tests for current functions/technology Updates




Master data analysis and maintenance
To assist customers for the purpose of improving processes related to system issues
To maintain error logs in coordination with customers and dealers, and to maintain resolution reports.
To offer recommendations based on various metrics on how to improve the support process in its entirety.
Bachelor s degree in information technology, computer science, or other related discipline, or equivalent.
4+ years of hands-on experience managing client systems in enterprise environments.
Basic SAP ERP knowledge preferred.
Basic SAP Commerce knowledge preferred.
Basic MS Azure knowledge preferred

📌 My Putzmeister Support Analyst Bengaluru
🏢 Putzmeister Concrete Machines
📍 Bengaluru

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