17 Oct
|
Acme Services
|
Mumbai
17 Oct
Acme Services
Mumbai
Job highlights
. Should be able to manage a team of 10 to 12 people
Should be able to manage a team of 10 to 12 people.
Outcall and mail to customers and validate the failed delivery remarks from customers.
Taking initiative and getting shipments delivered to customers by keeping a close follow-up with courier partners
Outbound calling for non-delivered shipments.
Determines requirements of customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Maintains NDR calling database by entering information.
Enhances organization reputation by accepting ownership for accomplishing recent and different requests.
📌 Ndr Agent Mumbai
🏢 Acme Services
📍 Mumbai