Job highlights
10+ years of SAP CRM experience,including Service Management .
Deep understanding of One Order Framework and Customer Management in S / 4HANA . Solid integration experience with SD,FI,and MM .
Minimum 2+ full-cycle implementations in S / 4HANA Service CRM . .

Job Title: Principal CRM Consultant SAP S/4HANA Service Management Work Hours: 5:00 PM to 2:00 AM IST

Open Positions: 2 3

Location: Remote

Start Date: Immediate

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We are actively seeking experienced Principal-level SAP CRM Consultants with deep expertise in S/4HANA Service Management . The ideal candidate will have hands-on experience in configuring and delivering service processes in S/4HANA, with a strong understanding of customer service operations, service orders, contracts, and integration with SD and FI modules.

Key Responsibilities:
Lead the design and implementation of Service CRM solutions in S/4HANA
Configure and support service request, service order, and service contract management




Work with business stakeholders to gather and refine requirements
Integrate Service CRM with SD, FI, and Logistics modules
Provide expertise in Installed Base and Warranty Management
Guide testing, user training, and cutover activities
Collaborate with offshore and onsite teams across project lifecycle

Must-Have Skills:
10+ years of SAP CRM experience, including Service Management
Minimum 2+ full-cycle implementations in S/4HANA Service CRM
Deep understanding of One Order Framework and Customer Management in S/4HANA
Robust integration experience with SD, FI, and MM
Experience with Fiori apps for service processing (preferred)

Soft Skills:
Solid communication and client-facing skills
Ability to lead workshops and guide junior consultants
Self-driven and accountable

📌 Principal Crm Consultant Sap S/4hana Service Management Kolkata
🏢 Global Business Ser. 4u
📍 Kolkata