Job highlights
Skills Required .
Client oriented and a good business partner

Strategic
Ensure Smooth overall Operations of all projects for which he/she is responsible
Ensuring success in key accounts in terms of effective operations, team performance, client satisfaction, innovation, market insight
Wallet share Cross category business acquisition

Operational
Project team insights to be considered and implemented into action
Reviewing Operations team performance and gaps to be identified, planned & executed to their best to the organization.
Identify Market opportunities and insights: New task prospects within the client stream and continued engagement with client team and operations team
Market visit calendar to be published for each month by the 15th of the previous month & to be shared in the monthly review as plan vs achievement
Build a 1+1 succession plan for up to OE/OM levels.
Have a competency development and execution plan with timelines for self & Team
Invoicing & Payment ensure on time billing & collection that includes variable fee
CSAT Measures Annually, Deep analysis on reasons of areas of concern scored low by the client, Action plan to improve on those areas,



follow up in the monthly meeting on progress of the low points to ensure we'don t get poorly scored the next time, Suggesting and implementing ways to improve on other parameters to improve overall scores
Wallet Share Specific to Deep Delivery engagement, continued merchandizing & In store promoter program
Cross category task acquisition recent geography task acquisition.
Deliver target gross margin to each acquired task
Build Consistency with Client Category team to in-store execution, branding, signage & adjacencies to execution
Support & execute pure staffing & staff augmentation program pay roll management
Strategize and suggest newer execution methods to leverage market insights, cross category, competition learning
In addition to above duties and functions any other assignment given by the management occasionally or on a daily basis is to be performed respectively.

Skills Required
Innovation
Client focus
Performance management
Business acquisition
Technical/Professional Skills
Solid leadership skills with a proven ability to work through multiple priorities
we'll organized, highly systematic, and process-oriented
Deep desire to excel and implement best in class practices
Client oriented and a good business partner

📌 Key Account Manager Chennai
🏢 PPMS Field Marketing Services
📍 Chennai