Job highlights
Skills Required

We are seeking a proactive and client-focused Key Account Manager responsible for building strong customer relationships, managing key client accounts, and ensuring high levels of customer satisfaction. The role requires excellent communication, presentation skills, and the ability to understand client requirements and coordinate with internal teams to deliver effective solutions.

Key Responsibilities:
Manage and nurture relationships with assigned key accounts
Act as the primary point of contact between clients and the organization
Understand customer business needs and align company solutions accordingly
Conduct client meetings, presentations, and follow-ups
Ensure timely resolution of client queries and concerns
Coordinate with sales, technical, and delivery teams for smooth execution
Monitor account performance and identify growth prospects




Support account renewals, upselling, and cross-selling initiatives
Maintain regular communication to ensure customer satisfaction and retention

Skills Required
Excellent verbal and written communication skills
Solid presentation and client-handling abilities
Relationship-building and stakeholder management skills
Valuable organizational and coordination capabilities
Problem-solving mindset with attention to detail
Ability to manage multiple accounts simultaneously

Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.

📌 Key Account Manager Vadodara
🏢 Tech Defence Labs
📍 Vadodara