Strategic
Ensure Smooth Operations with all KPIs Met with Effective and Effective Manpower Route Management.
Ensure Operation Manager Team are following the right course guide them as per the requirement of the project.
Operational
Set KRAs to be Achieved SOPs of both client and PPMS to be followed and ensure timely delivery of the agreed task
Manpower and Route Management
Ensure Manpower on ground strength as per budget allocated; Controls Attrition Absenteeism, achieve Call Efficiency, PJP Vs Actual Visit.
Team training and evaluation
Activity Management
Ensure Activity Implementation on time, Asset Implementation and Maintenance, Negotiation etc.
Required to set target and achieve the target of Visibility, Promo Availability Score
On time Accurate Market Reporting.
Data accuracy and analytics.
Onetime escalation of issues with suggested solutions to internal as well as external prospects
Review operations with client and Reporting Manager.
Ensure all HR/Admin and Accounts related SOP are followed
In addition to above duties and functions any other assignment given by the management occasionally or on a daily basis is to be performed.
Skills Required
Work standards
Time management
Team building
Technical/Qualified Knowledge
Strong leadership skills with a proven ability to work with multiple priorities
Well organized, highly systematic and process-oriented
Deep desire to excel and implement best in class practices
Client oriented and a valuable business partner