Analyse /Audit Calls to identify the areas of Improvement which did not meet the predefined performance standards of the Medvarsity.

Provides Structured and timely feedback of the audits Verbal/Written to all the stakeholders within the organization and help ISMs in improving their performance.

Performs Mock -Calls with current hires post-training to determine readiness for moving into teams.

Quality Analyst is responsible for facilitating calibration/group session regarding quality programs

Need the ability to work in a constructive, unbiased and team-oriented manner by establishing positive work relationship & partnering with the Leadership team & Training Team.

This Position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an ever changing setting.

The Quality Analyst is responsible for the overall quality of the customer interactions, making improvement recommendations to the sales team leader and monitors the result of the stated recommendation

📌 Quality Analyst Hyderabad
🏢 Acme Services
📍 Hyderabad