Job highlights
Mandatory Skills . Should have worked as a Quality Controller for AR for at least one year with medical billing service providers
Must have very valuable knowledge of medical billing and be confident in process knowledge
Adapting to new situation challenges whenever required
Good communication typing skills
As a QA RCM, you will be responsible for auditing the work of RCM analysts to ensure the highest standards of service delivery.
Key Responsibilities
Review the work performed by AR callers and document any quality issues.
Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
Participate in developing process documentation.
Provide feedback and work with the training team to provide remedial training.
Check the reports developed by AR callers - aging analysis, understanding days in A/R, top reasons for denials, etc
Always be at the forefront of ethical behavior and never be a bystander.
Mandatory Skills
Should have worked as a Quality Controller for AR for at least one year with medical billing service providers.
Must have very good knowledge of medical billing and be confident in process knowledge.
Experience in the end-to-end Healthcare process and AR calling for the audit
Adapting to new situation challenges whenever required.
Adhere to all company policies and procedures.
Desired Skills Good communication typing skills.
Talk about our culture and values
At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:
Agile: We thrive on change, adapting swiftly to recent challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring current ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.
Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.