Key roles and responsibilities1.

Shift Operations

Open or close the restaurant according to procedures. Ensure all daily operations run smoothly. Assign tasks to team members and monitor their performance. Ensure proper handover between shifts. 2.

Team Management Supervise Sandwich

Artists and other crew members. Allocate duties and manage break schedules. Train recent employees on Subway standards. Motivate the team and resolve workplace issues. 3.

Customer Service

Ensure customers receive friendly and quick service. Handle customer complaints professionally. Resolve order mistakes and service-related issues.

Maintain

Subway's customer service standards.
Food Safety and Quality Ensure sandwiches and other products meet quality standards. Monitor food temperature, freshness, and expiry dates. Follow hygiene, sanitation, and food safety procedures. Ensure correct food storage and FIFO (First In, First Out). 5.

Inventory Management

Check ingredient and packaging stock. Monitor wastage and portion control. Report low stock and assist with ordering. Ensure proper stock rotation.
Cash and Sales Management Handle cash registers and POS transactions. Verify cash balances at the beginning and end of shifts.



Monitor sales performance and support sales targets. Follow procedures for discounts, refunds, and cash deposits.
Cleanliness and Maintenance Ensure the dining area, kitchen, and food preparation counters remain clean. Check cleaning schedules and sanitation records. Report equipment problems and maintenance requirements.
Reporting and Compliance Complete shift reports and required checklists. Record wastage, stock issues, and operational incidents. Follow company policies and local food safety regulations. Keep the restaurant ready for inspections. Daily shift manager checklist Check staff attendance and assign duties. Verify food freshness, temperatures, and stock. Check restaurant cleanliness and equipment. Monitor customer service and order accuracy. Control wastage and portion sizes. Check sales and cash records. Complete shift reports and handover. Significant skills for a Subway Shift ManagerLeadership and team management Communication and customer service Food safety and hygiene knowledge Cash handling and basic sales reporting Problem-solving and time management Inventory control and attention to detail

📌 Shift Manager Bengaluru
🏢 Subway
📍 Bengaluru