For our business, for clients, and for you

Job Specification:
Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions.
Ensure suitably experienced staff are in place in each location.
Implement a Global Payments Policy that is aligned with the Group s Anti-Fraud Policy as well as SOC and ISAE requirements.
Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies.
Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group.
Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams.
Establish Service Level Agreements ( SLA ) and ensure alignment with client SLA s and deliverables.
Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented.
Source and manage the adoption of a global payment hub solution.




Establish KPI s and provide regular reporting to Stakeholders on transaction volumes, SLA s etc
Enable a culture of continuous improvement with a passion for addressing control weaknesses.

Skills Required:
At least 15 years of relevant qualified experience, either in the financial services fund industry or banking.
Bachelor / masters degree in accounting, finance, or economics.
Management experience, overseeing a large multi-jurisdictional team.
Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
Proven experience in managing multiple stakeholders and delivering on commitments.
Experience with Payment/Banking technology solutions and platforms.
Excellent communication skills and a truly client servicing mind set with client facing experience.
Valuable sense of teamwork as well as ability to work autonomously in a quick-paced work environment.
Good interpersonal skills, and sense of teamwork.
Committed to self-improvement and staff development.

📌 Senior Account Manager Global Payments Bengaluru
🏢 Apex Group
📍 Bengaluru