17 Oct
|
Acme Services
|
Thane
17 Oct
Acme Services
Thane
Job highlights
Maintain positive customer relations. Meet personal targets and work towards meeting team targets.
Handle inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy-
related answers.
Maintain positive customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyse the data.
Write and submit timely reports on performance, targets, and custome queries.
📌 Renewal Executive Thane
🏢 Acme Services
📍 Thane