Key Responsibilities
Client Communication &
Relationship Management: Serve as the day-to-day contact for clients; respond to queries, concerns, and escalations promptly.
Conduct weekly and/or monthly review meetings (agenda, minutes, action items, follow-ups).
Share project/order closure updates with clients and gather formal sign-offs.
Reporting &
Documentation: Prepare and deliver scheduled and ad-hoc reports (status dashboards, SLA/metric reports, order progress, risk/issues logs).
Maintain accurate project documentation: SOWs, change requests, action trackers, MoM, delivery checklists, and closure notes.
Project Coordination &
Delivery Tracking: Coordinate internal teams (operations, tech, quality, finance) to meet client requirements and project deadlines.
Track tasks, dependencies, and risks; proactively drive resolutions and escalate when needed.
Maintain a live project plan and ensure on-time delivery of milestones and orders.
Billing &
Collections: Coordinate monthly billing, invoice preparation, approvals, collections follow-up,



and reconciliation of billing discrepancies.
Process Discipline &
Quality: Ensure adherence to SOPs, SLAs, and compliance requirements; identify process improvements and maintain quality standards.

Required Qualifications
Bachelor’s degree.
Solid written and verbal communication skills.
Excellent organization and multitasking abilities.
Data-driven mindset with analytical problem-solving.
Proficiency with MS Office.

Preferred Qualifications
Experience in healthcare or compliance-driven industries.
Familiarity with HIPAA/PHI.
Experience managing enterprise clients.

Key Skills &
Competencies
Client Relationship Management
Project Planning &
Delivery
Analytical Thinking &
Reporting
Communication &
Presentation
Problem-Solving &
Decision Making
Negotiation &
Influence
Attention to Detail &
Accountability
Collaboration

📌 Project Coordinator Gandhinagar
🏢 Advantmed India
📍 Gandhinagar